Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Return to Main Site
  • Contact Us
  • Dealer Login
  • Home
  • Products
  • Communication
  • FleetBroadband
  • FELCOM-250 / FELCOM-500
  • Frequently Asked Questions

FELCOM-250 / FELCOM-500 : SIP Registration Error

FBB250 FELCOM250 FBB500 FELCOM500 Fleet Broadband

Written by Ian Upham

Updated at October 28th, 2021

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Latest News
  • Products
    Radar ECDIS VDR TimeZero NavNet TZT NavNet MFD Chart Plotter GPS AIS Communication Echo Sounder Sonar Fish Finder Multi Beam Sonar Current Indicator Compass Autopilot Speed Log BNWAS Instruments Monitors & Displays Envision AR System Power Supply Unit Interfaces
  • Type Approval Certs
+ More

If FBB Handset shows SIP Registration Error, please carry out the following :


1) Connect to Terminal via Laptop/PC. 

  • Connection is Ethernet connection. 
  • Open Web Broswer. 
  • Enter IP address : 192.168.1.1
  • This IP address is the default address. If it does not work, please contact Ships IT department and check if default IP address has been changed.


2) Log in to Admin area

  • Admin login button is located Top Right of Terminal Display
  • Username : Admin
  • Password : 01234567


3) Check setting on Terminal 

  • Settings > Netwrok Setting > LAN > IP Address
  • DHCP should be set to "USE"


4) Check settings on each Handset

  • Settings > Network > Password > Automatic


5) Allocate Extension number on Terminal

  • Settings > PBX Settings > Extension
  • Click "Add Extension"
  • Number : 1000 - 9999
  • Password : Set the password to be the same as the Number enter in the previous step
  • Note : Enter a name for where the phone is located


6) Allocate extension number on Handset

  • Settings > SIP > Client set
  • These settings must match the Terminal settings
  • Number / Password / Note




Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

Portsmouth
West Building
Penner Road
Havant, Hampshire
PO9 1QY

Tel: 02392 441000
Email: sales@furuno.co.uk
Fraserburgh
South Breakwater
Fraserburgh
Aberdeenshire
AB43 9TD

Tel: 01346 518300
Email: sales@furuno.co.uk
> Furuno International
> Navnet Brochure
> General Brochure


> Privacy Policy
FacebookInstagramLinkedinYoutube
© 2021 Copyright © FURUNO (UK) LTD. All Rights Reserved.

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand